How a good music on hold can make a real difference
Why is it smart to personalise your music on hold?
La music on hold, It's not just there to keep you waiting (we agree, nobody really likes to wait). At VOCONIX, we offer you an impressive range of 10,000 tunes. Jazz, classical, a bit of pop - the choice is yours. And choosing wisely shows that you're genuinely interested in how people feel about your company from the very first contact.
The impact of musical choices is really crucial
Choosing your music is a bit like choosing what to wear to an important meeting. That says a lot, doesn't it? The right choice of music can turn a simple wait into a pleasant experience. It's not just a matter of taste, it's strategic too. It shows that you care about your callers.
How does VOCONIX use technology to really personalise?
Our secret? L'IA. This is what allows us to personalise each message to perfection. In just a few seconds (less than 30, to be exact), we can have a message ready. And this AI knows how to pronounce all those complicated names perfectly, even the ones you never know how to say.
Why is personalisation essential to building loyalty?
Personalising the melody is a bit like showing that you've really thought about the person. It creates a real bond. And that connection can make all the difference. It's like giving a gift that shows you've thought about the person (yes, that's important). It's not just a detail, it really counts for a lot in the customer relations.
