Music on hold is a really important part of the customer experience. It has the power to turn a potentially frustrating wait into something a little more pleasant (and who wouldn't want that?). With the Mitel, With Voconix, you have the option of adding on-hold music, but choosing tracks that are both suitable and legal isn't always easy. That's where Voconix comes in. We offer a catalogue of more than 10,000 titles, We offer a wide range of music, both commercial and royalty-free, specifically for Mitel telephony. By using this music, you can improve your company's image. It shows your customers that you care about their experience, which is essential. A pleasant musical atmosphere can even encourage your customers to stay on the line longer. With our IA greeting message generator, you can enrich your customers' waiting experience. All in all, it's a good investment for your SME, and it can really make a difference.

Choosing the right on-hold music is essential. It has to match your corporate identity, not just personal taste. With Voconix, you have access to an online generator that makes this selection much easier. You can choose songs that create a positive atmosphere, which is very important. Whether you want a calm atmosphere or something more dynamic, our catalogue allows you to personalise the waiting experience. What's more, opting for royalty-free music avoids copyright problems, which is crucial for SMEs. By integrating these tracks into your professional voice messages, you ensure a quality greeting experience. This reinforces the positive perception of your company, because this aspect should not be neglected. The choice of on-hold music is undeniably a key element in improving your communication.

Managing your voice messages and music on hold can seem complicated. But Voconix makes it easy with its intuitive platform. Our turnkey solution lets you easily manage your on-hold music. You can create greetings that include songs from our catalogue. Thanks to our AI technology, creating voice messages only takes a few minutes. 30 seconds. It's ideal for SMEs that need to be reactive, you know? What's more, our system ensures that names and brands are pronounced correctly. It really enhances the professionalism of your telephone reception. By centralising the management of your voice messages and on-hold music, you can optimise the customer experience. Tracking the history of your messages also makes it easier to update them, which is very practical. With Voconix, every call is treated with care. And that's what counts, isn't it?

Once you have selected your on-hold music and created your voice messages, Voconix takes care of rapid delivery to your telephone installer. This ensures smooth, hassle-free integration with your Mitel system. You don't have to worry about the technical details, and that's great, really. Our team ensures that all voice messages and on-hold music conform to the requirements of your system. By using Voconix, you benefit from a complete voicemail solution with integrated music. This improves the quality of your communication and optimises the customer experience. And our premium support is always there to answer your questions. Whether it's for promotional announcements or greetings, Voconix gives you the flexibility you need. By integrating our solution, you strengthen your company's image. This can really make a difference to your customers' satisfaction.