Customise absence messages for each member of staff on MITEL


Voconix for 3CX

The importance of personalised absence messages for Mitel telephony

In the professional world, communication really is essential (it's even a key success factor). Absence messages** inform your customers about the availability of your employees, and that's crucial. With telephony Mitel, For example, each member of your team can have a unique telephone greeting, such as «In meeting until 4pm». However, creating these messages manually can be time-consuming. Yes, it can be long and tedious. That's where Voconix comes in. Our **AI greeting message generator** simplifies everything. You can create messages tailored to each member of staff in just a few clicks. It saves you an incredible amount of time, and ensures smooth communication. By using Voconix, You're also reinforcing your company's image, which is really important. Clear, professional out-of-office messages improve your customers' confidence. In short, personalising your away messages is an effective strategy for optimising the customer experience. It's really important for enhancing your brand.

Automation and personalisation of absence messages

With Voconix, creating professional voice messages just got faster. Really fast. Our platform allows you to generate absence messages in less than 30 seconds. It's practical for SMEs that need to act quickly. You can create tailor-made on-hold messages with natural voices. Whether it's for temporary absences or promotions, our solution meets your needs. In addition to speed, Voconix offers advanced customisation. You can even integrate royalty-free music on hold to enrich your customers' experience (a little extra, don't you think?). Our technology also makes it possible to create multilingual messages. It makes your communication accessible to everyone. By choosing Voconix, you optimise the management of your out-of-office messages. This reinforces your company's image, and that's essential.

Managing and updating absence messages

Managing absence messages should be simple. With Voconix, you can change each member of staff's message in just a few clicks. If a member of your team changes availability, it's easy - you just update their message. This ensures that your customers receive accurate information. What's more, our technology remembers the personalised pronunciation complex names and places (it's a detail that counts). It helps to make every message clear. Good absence message management improves the customer experience, that's for sure. You can also keep a history of your messages, which is handy for management. All in all, Voconix turns absence message management into an efficient process. It lets you concentrate on what's important: keeping your customers happy. Oh, and it's so much simpler!

Fast delivery and seamless integration with Mitel

Once your greetings have been created, Voconix takes care of the **quick delivery** to your telephone installer. It's fast, really. Our team guarantees seamless integration with the solution Mitel. This allows you to concentrate on your activities without too many worries. By choosing Voconix, you are opting for a turnkey solution. You improve the management of your greetings and out-of-office messages. Thanks to our **musical catalogue** of over 10,000 titles, you can personalise the musical ambience of your switchboard. It gives your customers a quality greeting experience, which is great. Our premium support is also there to answer your questions. By integrating Voconix into your Mitel system, you reinforce your company's image, and that's really important. It improves the quality of your communication. Really, it's a good idea.

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